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Website projects
Here are some of the projects we have conducted in recent times, illustrating the range of Internet advice we provide to organisations.
Australian Government Information Management Office
Steven Smith was engaged to review the twenty-two Better Practice Checklists published by this regulator of all Australian Government websites. The review entailed conducting focus groups of users and an expert review of the contents of the checklists. An extensive report was presented with recommendations for improvement. Subsequently, Steven Smith has been engaged to edit the checklists and write two new checklists. He was subsequently engaged to update the checklists and write two new checklists - Writing for the Web and Selecting a Web Developer.
Elders Limited
Steven Smith helped to develop an online strategy (website and intranet) for Elders Limited. This encompassed all aspects of its business: from wool to insurance, from livestock to real estate. Steven used a combination of one-on-one interviews with staff, reviewing existing internal research and reports, and drew on his own experience and expertise to develop the long-term online strategy for Elders, one of Australia's largest companies.
Land & Water Australia
This project entailed a raft of activities:
- developing an e-business strategy
- evaluating of eleven websites
- composing nad condcting a Web culture surve
- conducting staff interviews and workshops
- preparing a website development brief
- assisting the client select the most appropriate developer.
United Focus was engaged to review LWA's corporate website and its ten program websites and prepare an e-business strategic plan to guide the organisation's future use of the Internet. The project involved conducting staff workshops, surveying staff about the organisation's use of the Internet and liaising with key stakeholders and industry partners. United Focus was then engaged by LWA to prepare a website development brief for a new website and intranet and to help select the developer.
Australian National Maritime Museum
This project entailed a raft of activities:
- e-business strategy
- staff interviews and workshop
- website development brief
- engagement of web developer.
United Focus was engaged to assist the ANMM assess its existing online presence and develop the documentation and processes to allow it to tender for a new website. This involved working closely with key staff to assess the organisation’s immediate and long-term needs. We conducted staff workshops and surveys to determine the most appropriate information architecture, content management system, interactivity and e-commerce solution.
ETSA Utilities
- e-business strategy
- website evaluation
- staff interviews and workshop
This project involved evaluating ETSA Utilities’ existing website, researching the organisation’s use of the Internet through staff interviews and workshop, and the development of an e-business strategic plan and an implementation action plan.
Helping Hand Aged Care
- website evaluation
- staff workshop
- e-business planning
United Focus has been engaged to assist Helping Hand Aged Care assess its existing online presence and intranet and develop the documentation and processes to allow it to tender for a new website. This project has involved working closely with key staff to assess the organisation’s immediate and long-term e-business needs.
CPS Credit Union, Cartridge World, Adelaide Entertainment Centre, Grant Burge Wines, SA Wine Industry Association
These are just some of the organisations for whom we have conducted our WebCollie website evaluation. The evaluation assesses the website's look and feel, content, functionality, usability, promotion, marketing, speed and access.
Website workshops
Writing for the Web - Dept of Education and Human Services (SA)
Steven adapted his Writing for the Web workshop for the specific needs of the South Australian Department of Education and Children's Services. The workshop was delivered over a full-day and presented 8 times in 2006. Over 200 staff have attended the workshop.
Better Business Series, Dept of Trade and Economic Development (SA)
Steven delivered a series of e-business workshops as part of the Better Business Series for the South Australian Government. They were delivered throughout metropolitan Adelaide around South Australia. Workshop topics include:
- Marketing your business on the Internet and promoting your website
- Selling products and services over the Internet
- Internet security: the risks and how to manage them
- How to engage and manage a web developer
Women in Business & Regional Development (SA)
Steven has worked extensively with the South East Area Consultative Committee (of South Australia) to deliver e-business workshops and mentoring for business women in South Australia's south-east. Businesses ranged from emu farms to wine makers, from a women's accessory shop to a small town pharmacy.
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